Matt Breon

Case study • Unified communications

Microsoft Teams Deployment

Turning enterprise rollout into a repeatable delivery system.

Modernized enterprise voice and collaboration across 130 independently operating television stations nationwide.

Hybrid / Kanban18 Months~$3M Program
Illustrated connected city nodes across a dark United States map, expressing nationwide delivery scale.
An atmospheric illustration of connected locations across the United States.
users
10,000+
television stations
130
phone numbers
20,000+
program
~$3M

The objective

Standardize collaboration across 130 independently operating television stations.

The goal wasn't simply to deploy Microsoft Teams. It was to create one consistent collaboration experience without disrupting day-to-day operations.

Every location was different.
The delivery model couldn't be.

  1. 01

    130 Unique Locations

    Each rollout required its own planning, readiness review, and local coordination.

  2. 02

    Coordinated Workstreams

    Infrastructure, voice, hardware, vendors, communications, and deployment planning all had to stay aligned.

  3. 03

    Repeatable Execution

    Every deployment refined the process, making each successive rollout more predictable and efficient.

What I owned

One delivery model. Clear points of control.

01

Executive Stakeholder Communication

Status reporting, executive alignment, decision support

02

Vendor & Partner Management

Managed implementation partners, telecom carriers, and hardware vendors

03

Deployment Planning

Rollout sequencing, cutover planning, scheduling

04

Readiness & Governance

Readiness reviews, Go / No-Go decisions, risk assessment

05

Cross-functional Coordination

Engineering, infrastructure, local site teams, business stakeholders

06

Risk & Dependency Management

Escalations, blockers, mitigation planning

Delivery framework

A continuous system, not a one-time rollout.

Each rollout refined the framework, making every subsequent deployment faster, more predictable, and lower risk.

A six-stage continuous delivery framework from planning through refinement.

  1. 01

    Plan

    Deployment planning

  2. 02

    Assess

    Readiness reviews

  3. 03

    Approve

    Go / No-Go decisions

  4. 04

    Deploy

    Standardized rollout

  5. 05

    Learn

    Lessons learned

  6. 06

    Refine

    Continuous improvement

Governance

Risk Management

Stakeholder Communication

Turning complexity into predictability

Many moving parts. One delivery model.

Six input cards converge through smooth connections into one delivery model, which connects to five outcome cards.

Implementation Partners

Telecom Carriers

Hardware Vendors

Engineering Teams

Site Readiness

Executive Stakeholders

One operating model

Delivery Model

Standardized Rollouts

Predictable Scheduling

Consistent Governance

Lower Risk

Scalable Delivery

The real deliverable

A repeatable system for enterprise change.

01

Systems Thinking

Designed a delivery framework that became more effective with every rollout.

02

Cross-Functional Leadership

Aligned implementation partners, telecom carriers, hardware vendors, technical teams, and business stakeholders behind one operating model.

03

Predictable Execution

Turned complex enterprise deployments into a repeatable process that scaled across 130 television stations.

“The Microsoft Teams rollout was the project. Building a delivery system that made enterprise change predictable was the lasting result.”
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